Template-FAQ.com

Table of content

How do I get your template/store/component after purchase?
Pick the product and options that you are interested in and add it to the cart. Complete the order with our credit card/eCheck processing merchant. Once the order is approved, you will get email with the link to download or you can login to order history to track your order status and download the products.

How easy is it to install your osCommerce template?
Basically, if you have osCommerce 2.2ms2 you will need to copy files provided in the downloaded package into your store. There are no changes required for the code. Once files are copied the template is ready to be used. You can use FTP program to copy file to your server.

What if I have contributions installed into my store. Will your template work?
Yes, it will. However, in order not to affect the installed contributions, you may have to make changes to your osCommerce files manually. If you have follow the step by step installation instructions that we give you, you will have the new template/store/component installed in no time.
To find out what osCommerce files may be affected, look at the products description page for more details.
If you need our help, you can choose our template installation service that is available with every template.

Can I modify graphics in your template?
You can certainly do that, but you have to know how to use graphical editor and preserve the size of the images.
If you need our help, you can choose our template customization service that is available with every template.

How do I put my logo in the template?
We provide Photoshop file with the logo image that we use for that template. You can edit this file or you can replace logo "gif" file with your own logo file.
If you need our help, you can choose our logo placement service that is available with every template.

Do you provide Photoshop files with osCommerce templates?
Original Photoshop (PSD) files are provided with any osCommerce template or store we offer. You can use Photoshop source files to customize headers, place your logos or any other modification to the graphics.

Does your osCommerce template support other than English language?
Yes
We understand the need of having multilingual templates. For that reason new series of templates (model 0064 and higher) come with "Smart buttons" system that automatically works with any osCommerce language installed in your osCommerce. You do not have to create buttons at all, even if you have to add new button.
You can use these templates with any language osCommerce has to offer (any language pack). These templates automatically plug-in to language system of osCommerce. There is only one new language file menu.php provided with the template that you need to copy from English to any new language and translate 10 words.

Can I use your osCommerce template with theStoreZone, CRE Loaded or OSC-MAX(BTS) types of osCommerce?
Yes. Most of the osCommerce templates that we develop available for different osCommerce types. All templates work with osCommerce 2.2ms2 and most templates available for theStoreZone, CRE Loaded and OSC-MAX(BTS). Please read description of the particular template for more information.

What is the Graphics license?
CREtemplates offers osCommerce templates developed based on graphics design that comes from different sources. We develop our own graphics as well as offers graphics of other parties such as Templatemonster.com.
You are required to have a license to use template with graphics that you get. License is registered to your store domain/URL and grants the use of template/graphics under this domain. You can use template/graphics only on one site.

Graphics License is included in the price of the template.

How can I purchase and provide graphics license to CREtemplates if required?
You might be required to purchase additional license for graphics from Third Party graphics provider. If you required, you will see red message at the top right corner of template description page. You will see the ?Buy now? link there as well. By following this link you can purchase the license.

NOTE: If you do not see any red warning on the template description page of the template you are purchasing, you are not required to purchase additional license.

After you purchase the license you will get email from Third Party Company with confirmation and download link. In this email you will have a Transaction ID that is about 20 characters long (Example: 6ty8ujk7ygh8dj9d6d9r). You need to provide this transaction ID to CREtemplates. You can add it to order comment field or email it us on reply to CREtemplates order conformation email after you place your order with us.

Can I use templates in more then one store/site?
NO. You are granted nonexclusive license to use graphics/template ONLY IN ONE site. You have to purchase the same template again if you need to use it in the different web store/site. We track all the licenses assigned to domain names in our database and check them periodically. If you are looking for exclusive license or exclusive resale license we offer that as well. Check the particular template for available licenses.

Am I alowed to resell the template?
No. You are granted one license that is assigned to one domain. You can transfer this license to someone, and you need to notify us, so we update our records. If you need to get reselling rights please contact us or check the template description page for reselling license information.

Where can I find my osCommerce project version?
If order to determine your osCommerce application version/project you need to open file /includes/application_top.php for view and locate following line: define('PROJECT_VERSION' ? For instance, OsCommerce 2.2 ms2 will have: define('PROJECT_VERSION', 'osCommerce 2.2-MS2');